Gas Agency Transfer: Step-by-Step Guide for India

Liquefied petroleum gas, or LPG, has become an integral part of almost every Indian household. The number of connections a gas agency offers is increasing day by day, as it is the most reliable source of energy for not just domestic and commercial kitchens but also for industrial applications as well. The Ministry of Petroleum and Natural Gas claims that the total number of LPG connections has increased by over 100% over the last decade, marking up to 32.83 crore in 2024.

There are various reasons why individuals might need to transfer their gas connection between agencies. The reason is very simple. Relocating to a new city or neighborhood creates the necessity for such a shift so that they can enjoy continuous access to cooking fuel. Another reason might as well be that some consumers may seek better service quality or price quotation from a gas company.

This article gives insights on how individuals can shift their gas connection between agencies in India and how they can benefit from it in the long run.

Eligibility and Prerequisites for Transfer

Transferring an LPG connection in India is done in a very systematic way, where the process is governed by specific eligibility criteria and conditions.

Who Can Transfer a Connection?

Any registered LPG consumer can initiate a transfer of their connection. These transfers are permissible under selective circumstances only.

1. Relocation Moving from one residence to another within the same location or to another city.
2. Service Dissatisfaction A search for either better service quality or proximity to a distributor.
3. Family Transfers Transferring the connection in the name of an immediate family member, such as a father, mother, son, daughter, brother, sister, or spouse, who can resume with the connection.

Conditions Essential For a Valid Transfer

To facilitate a valid transfer, you should have to meet certain requirements.

1. Active Connection Holder You should have an active gas connection and make sure that it is free from any kind of outstanding dues.
2. Proper Documentation You must have all the documents necessary for a legal LPG connection transfer, such as possession of essential documents such as the Subscription Voucher (SV), Domestic Gas Consumer Card (DGCC), and valid proof of identity and address.​
3. Equipment Surrender In case of inter-city connection transfers, you will have to hand over their existing equipment (cylinder and regulator) to your current distributor.

Types of LPG Connection Transfers

LPG connection transfer can be categorized into two types.

1. Intra-City Transfer: When you relocate within the same city but your current service provider is not serviceable in your new address location, then you can transfer to another distributor who is actively operating in that area. For this, you will have to get a Transfer Termination Voucher (TTV) from the current distributor and present it to the new distributor.
2. Inter-City Transfer: If you are shifting to a different city, then you will have to surrender your LPG equipment and secure a Termination Voucher (TV) against which you will get a refund of your security deposit. This will subsequently make it easy for the new distributor to re-register and hand you over the new equipment.

Documents Required for Gas Connection Transfer

When you visit a gas agency to transfer your LPG connection, you will have to submit some important documents.

1. Proof of Identity (POI): Valid identification documents like Aadhaar cards, PAN cards, passports, or voter IDs need to be submitted.
2. Proof of Address (POA): Documents verifying your new residential address includes voter card, a ration card, the utility bills of the past three months, or house rent receipts.
3. Subscription Voucher: A subscription voucher is issued at the time of initial registration of a gas connection. You will have to sign an affidavit declaring to bear the consequences of misplacing the original voucher that is issued.

Step-by-Step Process for Transfer Within the Same City

Are you planning to shift your LPG connection to any other dealership within the city? Then the process is really easy and hassle-free.

Step 1: Visit Your Current Gas Agency

Start your connection transfer process by first visiting your existing gas distributor with your original subscription voucher and consumer number. Inform them about your relocation within the city and request a transfer to a gas agency servicing in or near your new address.

Step 2: Submit Transfer Request Form

Complete all the transfer procedures as provided by your current distributor and submit all necessary documents, including your ID proof and new address proof.

Step 3: Receive Transfer Advice (TA)

After the request has been processed, the distributor will issue a Transfer Advice document, which is usually valid for three months and authorizes the transfer to a new distributor.

Step 4: Visit the New Distributor and Submit Documents

Visit the new gas agency dealership and present the transfer advice along with your subscription voucher, address proof, and Domestic Gas Consumer Card (DGCC) booklet. After verification of all the documents, you will finally be provided with a new subscription voucher with a new consumer number.

Step-by-Step Process for Transfer to a Different City

When you think of settling in a new city for your work purpose or any other reason, getting a gas agency who would supply you with a daily dose of fuel might include a lot of paperwork. Now, that’s a complete misconception. With the right planning, it can be as smooth as how you place a cube of butter in a heated pan.

• Step 1: Request Termination Voucher (TV)

Visit your current gas agency and submit a written request for a termination voucher, stating your intent to relocate.

• Step 2: Collect TV and Security Deposit Refund

After surrendering the equipment, collect your termination voucher and any applicable security deposit refund.​

• Step 3: Approach the New Gas Agency

Find a reliable gas agency, present your termination voucher and address proof documents, and submit a request for a new gas connection.

• Step 4: Get Your Cylinder

After all formalities have been completed, your new distributor will provide you with a new cylinder and regulator.

You may also like: What Steps Can I Take To Switch My Home Gas Provider?

Conclusion

The world of business is constantly evolving, and you cannot afford to stay in the same place for long. You travel, and so do we in providing you with the most reliable gas supply. With over 30 years of experience, we at SHIVGAS honor your needs and are committed to timely delivery of cylinders with a customer-centric approach. Come on board, and let’s fuel success together.

Need gas? Go SHIVGAS!

FAQs:

1. Can I transfer my gas connection without an Aadhaar card?

Ans. Yes, although an Aadhaar card is commonly accepted, other identity and address proofs like a passport or voter ID will also work.​

2. Can I authorize someone else to transfer the connection on my behalf?

Ans. Absolutely. All you need to do is provide an authorization letter along with the necessary documents to the representative who is going to handle the LPG connection transfer on your behalf.

3. How long does the transfer process take?

Ans. The duration varies, but generally it takes only a few working days, depending on the gas agency from whom you are taking the connection.